BigProperty Reality Services is India's trusted real estate property portal and digital marketing agency, founded in 2019 and headquartered in Hyderabad, Telangana. We operate BigProperty.in — a platform providing property listings, real estate news, home loan information, and marketing services for buyers, sellers, agents, and builders.
| Detail | Information |
|---|---|
| Company Name | BigProperty Reality Services |
| Type | Registered Partnership Firm |
| Firm Registration No. | 3100 of 2020 — Medchal–Malkajgiri |
| Founded | 2019 |
| Address | Sr Nagar, Hyderabad, Telangana – 500038, India |
| Phone | 9000056756 |
| [email protected] | |
| Website | www.bigproperty.in |
A. Information You Provide Directly
- Name, mobile number, and email address submitted via inquiry or registration forms
- Property preferences, budget range, and location requirements
- Account credentials (username and password) for registered subscribers or advertisers
- Payment information submitted during subscription or advertiser sign-up (processed via third-party payment gateway — we do not store card data)
- Communications and messages sent to us via email, WhatsApp, or contact forms
B. Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, session duration, and referral source
- Operating system and screen resolution
- Cookie identifiers and session tokens
C. Information from Third-Party Platforms
- If you contact us via WhatsApp or social media, we may receive your public profile name and contact details
- If you use Google or Facebook login (where available), we receive basic profile data shared by those platforms
| Purpose | Legal Basis |
|---|---|
| Respond to property inquiries and connect you with listings, agents, or builders | Contractual necessity |
| Personalise your browsing experience and property recommendations | Legitimate interest |
| Process subscription and advertiser payments | Contractual necessity |
| Send property updates, project news, and promotional communications | Consent (opt-in) |
| Measure and optimise Google Ads and Meta Ads campaign performance | Legitimate interest |
| Improve website content, features, and user experience via analytics | Legitimate interest |
| Comply with legal obligations under Indian law (RERA, IT Act, etc.) | Legal obligation |
| Prevent fraud and ensure platform security | Legitimate interest |
BigProperty.in uses cookies and third-party tracking technologies to improve your experience and measure advertising performance. Below is a full list of what we use:
You may control cookies through your browser settings at any time. You can also opt out of Google's personalised advertising at adssettings.google.com and Meta's ad preferences at facebook.com/ads/preferences.
We may share your information only in the following limited circumstances:
- Property Sellers, Agents & Builders: If you submit an inquiry about a specific property or project, your contact details are shared with the relevant party to fulfill your request.
- Advertising Platforms (Google, Meta): Anonymised or hashed conversion data is shared to measure and optimise campaign performance. No personally identifiable data is passed without consent.
- Payment Gateways: Payment processing is handled by secure third-party gateways. We do not store or access your credit/debit card or UPI details.
- Law Enforcement & Legal Obligations: We may disclose information when required by a court order, government authority, or applicable Indian law. BigProperty fully cooperates with all legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction with prior notice.
We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure, including:
- HTTPS/SSL encryption across all pages of BigProperty.in
- Restricted access to personal data — only authorised personnel handle your data
- Secure third-party payment processing — we do not store card or UPI data
- Regular security reviews and monitoring of our platform
You are solely responsible for maintaining the confidentiality of your account password. Please notify us immediately at [email protected] if you suspect any unauthorised access to your account.
| Data Type | Retention Period |
|---|---|
| Lead inquiry data (name, phone, email) | 24 months from date of submission, or until deletion is requested |
| Subscriber / advertiser account data | Duration of subscription + 12 months |
| Payment transaction records | 7 years (as required under Indian financial regulations) |
| Website analytics data | 26 months (Google Analytics default) |
| Communication records (email, WhatsApp) | 12 months |
You may request earlier deletion of your data by contacting us at [email protected], subject to legal retention requirements.
Under applicable Indian data protection law, and in line with global best practices, you have the following rights:
To exercise any of these rights, contact us at [email protected] or call 9000056756. We will respond within 30 days.
If you register as an advertiser, agent, or subscriber on BigProperty.in:
- Your property listings, business name, and contact details will be publicly visible on the platform as part of the service
- You are solely responsible for the accuracy, completeness, and legality of all information submitted
- All listings must comply with RERA (Real Estate Regulation and Development Act, 2016) and the Legal Metrology Act, 2009
- BigProperty reserves the right to remove listings that violate our Terms of Service, applicable laws, or contain misleading information
- Subscription fees are non-refundable as stated in our Refund Policy
BigProperty.in is not directed at or intended for use by children under the age of 18. We do not knowingly collect, store, or process personal information from minors.
If you believe a minor has submitted personal information to us, please contact us immediately at [email protected] and we will delete it promptly.
Our website contains links to external websites including builder project pages, RERA portals, bank home loan pages, and real estate news sources. BigProperty Reality Services is not responsible for the privacy practices, content, or security of those external websites.
We strongly recommend reviewing the privacy policy of any third-party website before submitting personal information. Data collected by third parties is subject to their own policies and practices.
BigProperty Reality Services uses Google Ads to promote our services and the real estate projects we market. In compliance with Google Ads policies:
- We use Google Ads conversion tracking to measure lead form submissions on our landing pages
- Personal data collected via lead forms (name, phone, email) is used solely to respond to property inquiries — it is not shared with Google in identifiable form
- We do not use Google Ads to promote prohibited categories including misleading claims, unverified financial products, or unapproved real estate projects
- All projects advertised through our Google Ads campaigns are RERA registered and legally approved
- Our advertiser identity is clearly disclosed: BigProperty Reality Services, Hyderabad, Telangana
For questions about our advertising practices, contact [email protected].
This Privacy Policy is governed by the laws of the Republic of India, including the Information Technology Act, 2000, and applicable rules thereunder.
Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India. Disputes may also be referred to a single arbitrator under the Arbitration and Conciliation Act, 1996, with arbitration proceedings to be conducted in Hyderabad.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or regulatory guidance. All updates will be posted on this page with a revised "Last Updated" date.
For significant changes, we will provide prominent notice on our homepage or notify registered users by email. Your continued use of BigProperty.in after any changes constitutes acceptance of the updated policy.
We encourage you to review this page periodically. The version history is maintained for reference.
For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact our team:
BigProperty Reality Services
We aim to respond to all privacy-related requests within 30 working days. For urgent data concerns, please mark your email subject: "Privacy Request — Urgent".
