How BigProperty Reality Services collects, uses, and protects your personal information โ in full transparency.
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Effective: January 1, 2020
๐ Last Updated: May 4, 2025
๐๏ธ Jurisdiction: Hyderabad, Telangana, India
๐ Version: 3.0
Effective: January 1, 2020
Last Updated: May 4, 2025
Version 3.0
This Privacy Policy governs the collection, use, and protection of personal information on BigProperty.in, operated by BigProperty Reality Services โ a registered partnership firm, Firm No. 3100 of 2020, MedchalโMalkajgiri, Telangana. By using our website, you agree to this policy.
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About Us
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BigProperty Reality Services is India’s trusted real estate property portal and digital marketing agency, founded in 2019 and headquartered in Hyderabad, Telangana. We operate BigProperty.in โ a platform providing property listings, real estate news, home loan information, and marketing services for buyers, sellers, agents, and builders.
| Detail | Information |
|---|---|
| Company Name | BigProperty Reality Services |
| Type | Registered Partnership Firm |
| Firm Registration No. | 3100 of 2020 โ MedchalโMalkajgiri |
| Founded | 2019 |
| Address | Sr Nagar, Hyderabad, Telangana โ 500038, India |
| Phone | 9000056756 |
| [email protected] | |
| Website | www.bigproperty.in |
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Information We Collect
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How We Use Your Information
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| Purpose | Legal Basis |
|---|---|
| Respond to property inquiries and connect you with listings, agents, or builders | Contractual necessity |
| Personalise your browsing experience and property recommendations | Legitimate interest |
| Process subscription and advertiser payments | Contractual necessity |
| Send property updates, project news, and promotional communications | Consent (opt-in) |
| Measure and optimise Google Ads and Meta Ads campaign performance | Legitimate interest |
| Improve website content, features, and user experience via analytics | Legitimate interest |
| Comply with legal obligations under Indian law (RERA, IT Act, etc.) | Legal obligation |
| Prevent fraud and ensure platform security | Legitimate interest |
We will never use your personal information for purposes unrelated to real estate services without your explicit prior consent.
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Cookies & Tracking Technologies
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BigProperty.in uses cookies and third-party tracking technologies to improve your experience and measure advertising performance. Below is a full list of what we use:
Session Cookies Essential
Maintain your login state and browsing preferences during your visit. Cannot be disabled without affecting site functionality.
Google Analytics Analytics
Tracks visitor behaviour, page views, and traffic sources in anonymised form to help us improve the website. Governed by Google’s Privacy Policy.
Google Ads Tag Marketing
Conversion tracking pixel to measure performance of Google advertising campaigns. Lead form submissions may be counted as conversions.
Meta Pixel Marketing
Facebook/Instagram advertising pixel to measure ad performance and build remarketing audiences. Governed by Meta’s Privacy Policy.
You may control cookies through your browser settings at any time. You can also opt out of Google’s personalised advertising at adssettings.google.com and Meta’s ad preferences at facebook.com/ads/preferences.
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Data Sharing & Third Parties
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We do not sell, rent, or trade your personal information to third parties for commercial purposes.
We may share your information only in the following limited circumstances:
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Data Security
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We implement reasonable technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure, including:
You are solely responsible for maintaining the confidentiality of your account password. Please notify us immediately at [email protected] if you suspect any unauthorised access to your account.
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Data Retention
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| Data Type | Retention Period |
|---|---|
| Lead inquiry data (name, phone, email) | 24 months from date of submission, or until deletion is requested |
| Subscriber / advertiser account data | Duration of subscription + 12 months |
| Payment transaction records | 7 years (as required under Indian financial regulations) |
| Website analytics data | 26 months (Google Analytics default) |
| Communication records (email, WhatsApp) | 12 months |
You may request earlier deletion of your data by contacting us at [email protected], subject to legal retention requirements.
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Your Rights
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Under applicable Indian data protection law, and in line with global best practices, you have the following rights:
๐๏ธAccessRequest a copy of the personal data we hold about you
โ๏ธCorrectionRequest correction of inaccurate or incomplete data
๐๏ธDeletionRequest erasure of your personal data, subject to legal obligations
๐ซOpt-OutWithdraw consent for marketing communications at any time
๐ฆPortabilityRequest your data in a commonly used, machine-readable format
โRestrictionRequest restriction of processing in certain circumstances
To exercise any of these rights, contact us at [email protected] or call 9000056756. We will respond within 30 days.
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Advertiser & Subscriber Data
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If you register as an advertiser, agent, or subscriber on BigProperty.in:
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Children’s Privacy
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BigProperty.in is not directed at or intended for use by children under the age of 18. We do not knowingly collect, store, or process personal information from minors.
If you believe a minor has submitted personal information to us, please contact us immediately at [email protected] and we will delete it promptly.
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Third-Party Links & Services
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Our website contains links to external websites including builder project pages, RERA portals, bank home loan pages, and real estate news sources. BigProperty Reality Services is not responsible for the privacy practices, content, or security of those external websites.
We strongly recommend reviewing the privacy policy of any third-party website before submitting personal information. Data collected by third parties is subject to their own policies and practices.
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Google Ads & Advertising Compliance
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BigProperty Reality Services uses Google Ads to promote our services and the real estate projects we market. In compliance with Google Ads policies:
For questions about our advertising practices, contact [email protected].
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Governing Law & Jurisdiction
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This Privacy Policy is governed by the laws of the Republic of India, including the Information Technology Act, 2000, and applicable rules thereunder.
Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India. Disputes may also be referred to a single arbitrator under the Arbitration and Conciliation Act, 1996, with arbitration proceedings to be conducted in Hyderabad.
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Changes to This Policy
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We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or regulatory guidance. All updates will be posted on this page with a revised “Last Updated” date.
For significant changes, we will provide prominent notice on our homepage or notify registered users by email. Your continued use of BigProperty.in after any changes constitutes acceptance of the updated policy.
We encourage you to review this page periodically. The version history is maintained for reference.
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Contact Us & Grievance Redressal
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For any questions, requests, or concerns about this Privacy Policy or your personal data, please contact our team:
AddressSr Nagar, Hyderabad, Telangana โ 500038, India
Phone9000056756
Email[email protected]
Business HoursMonday โ Saturday, 9:00 AM โ 6:00 PM IST
We aim to respond to all privacy-related requests within 30 working days. For urgent data concerns, please mark your email subject: “Privacy Request โ Urgent”.
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