West Bengal e-District 2023-24: Gateway to Online Government Services

1. What is the West Bengal e-District portal?

West Bengal e-District is an online platform created by the West Bengal government to digitize citizen-centric services in the state. West Bengal citizens may access a variety of services, such as downloading certificates and licenses, submitting applications, checking status, and more. Aside from improving access to key services, the platform will make the process more transparent and eliminate corruption. Beneficiaries might also apply for several State programs using the portal.

2. What are the Services Available?

The e-District site provides citizens with access to the following services:

• Obtaining a Certificate of Domicile
• Obtaining a Certificate of Income
• Getting a Caste Certificate
• Obtaining land records
• Obtaining clearance for a building plan
• Birth and death registration
• Obtaining a trade license
• Pension application
• Obtaining an Arms Licence

3. Highlights of the West Bengal e-District

Portal Name	West Bengal e-District
Owner	Government of West Bengal
Objective	To digitize government services for the citizens of the State
Year of Launch	2023
Official website	https://edistrict.wb.gov.in
State	West Bengal
Mode of application	Online

4. West Bengal e-District: Documents required

The recipient must maintain the following documentation on hand when applying for any service via the portal:

• The Aadhar card
• Certificate of Residency
• The electric bill
• Voter identification card
• Driver’s license
• Photographs in passport size
• Affidavit
• Formal declaration

5. Registration for West Bengal e-District

Step 1: Go to the e-District West Bengal official website or click on the following link: https://edistrict.wb.gov.in/.

Step 2: Go to ‘New Registration’ on the home page and click on it.

Next, Step 3: You will be taken to the following page, where you must input basic information such as your complete name, cell phone number, and personal email address.

Step 4: When finished, click the ‘Next’ button.

Step 5: The website will then prompt you to provide a username and password.

After, Step 6: e-District West Bengal will produce an OTP when you enter the credential.

Step 7: Enter the OTP in the provided box and press “Register.”

6. How to obtain a domicile certificate in West Bengal e-District?

Step 1: Go to the e-District West Bengal website.

Step 2: Log in using your credentials on the main page.

Next, Step 3: After logging in, a list of available services will show on your screen.

Step 4: Select domicile certificate as a service from the list.

Step 5: When you click on it, a form will display on your screen. Enter the requested information and upload the requested documents.

Step 6: Click Submit to finish your Domicile Certificate application.

7. Grievance Redressal On e-District:

To apply for grievance redressal using the official e-District portal, complete the procedures below:

Step 1: Navigate to the e-District West Bengal website.

Step 2: Log in using your credentials.

Next, Step 3: After you log in, the website will send you to another page.

Step 4: On the website, navigate to the ‘Grievance Redressal/ RTI’ option under the ‘District’ column.

Step 5: On the right side of this page, click the ‘Grievance Redressal’ button.

After, Step 6: The new website will provide important information such as eligibility requirements, required papers, fee details, and the CSC cost.

Step 7: Carefully read the data and agree to the terms and conditions.

Step 8: After you accept the terms and conditions, the website will transfer you to another page containing the primary form.

Next, Step 9: On the ‘Application for Grievance Redressal’ screen, enter the necessary information and click ‘Save and Next.’

Step 10: Attach the supporting document and press the submit button. An Application Identification Number (AIN) will be produced after the command is issued.

Step 11: Save the AIN for later use and then click ‘end’ to finish the procedure. Your grievance redressal application has now been submitted.

8. How to Check the Status of an E-District Application?

It is simple and quick to check the progress of your application on the website. To check the progress of your application on the portal, follow the procedures outlined below.

Step 1: Go to the e-District website and log in using your credentials.

Step 2: After logging in, go to the homepage and click the ‘View Status’ link in the top bar.

Next, Step 3: Select the sort of application that has to be tracked (accepted, payment pending, refused, and so on).

Step 4: After selecting an option, the website will display all of the applications in the specified category, along with their status.

9. Contact Details

If you want to contact the e-District West Bengal department, please use the following information:

Email: helpdesk.edistrict@wb.gov.in

The helpline number is 18003455555.

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